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Studio Emma takes care of the direct communication with your customers.
List of customers
A lot of marketing efforts can get lost because you send your mailings to inexisting customers. Every year, up to 10% of the customer data can change; consequently a great deal of your pubilicity does not reach the right person. A phone call to these customers in order to check their coordinates is quickly organised and can save you a lot of money.
Polls
The moment we check the customer data for you, it goes without saying that we can put some additional questions in order to extend your database or, for instance, to announce a promotion. Are your customers really as satisfied as you think they are? Let us check this for you. Are you really better known than your competitors? We will examine the market. A poll can be set up down to size.
Sales conversation
Direct sale by telephone is another possibility, and we may state that some good results can be booked in this way. A thorough preparation leads to a maximum result.
Approach
1. Analysis : together with you we draw up the "call plan". We decide the target group, the progress of the conversation and the way the results should be reported.
2. Adjustment: in case of an extended action, we build in an evaluation moment so we can adjust the campaign if necessary.
3. Results : we report the results and disucuss them in detail.
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